FAQs?
Questions travelers are asking…
• How do meals work on a tour?
Adam will be recommending and bringing the group to the best, unique, and local restaurants along the way and suggesting what items on the menu to taste. We eat most meals together, and occasionally in family style so you can enjoy even more unique dishes and flavors on your journey. Adam keeps track of what you order and how much it costs, pays the restaurant bill during the trip, and simply bills you at the end for your portion of food, drinks, and service charges, plus shared water and bread for the table. A simple sum food bill is invoiced by email after tour completion. Check your specific tour for more information and suggested food budget.
• What time does a normal day start and end?
We normally begin the tour/activities around 9:00am – 10:00am, just after we enjoy our wonderful breakfast. Most days include an activity or two before lunch, and an activity or two after lunch, followed by time for dinner together after. Usually Tour Days end after dinner time. Of course there will be some free time built in to each city. Time to shop, relax, explore, etc. with only a rare occasion that we may need to get up earlier than usual.
• Average age and fitness level of travelers?
Ages vary, but for the most part travelers tend to be between 35 – 75 years old, with adequate health and ability to walk several miles a day. We take everything at an enjoyable and relaxing pace, but there is just so much to see, do, and explore that you should expect to be active during most of the day. Full mobility is required for all DeSerio Tours. Ability to carry luggage up stairs as well as getting on/off trains, is often important as well.
• Do we get any free-time?
There is some free-time built into the schedule within each city so you have time to explore on your own, or rest up for the next great adventure, as you choose. One of the advantages of such a small group size is it allows for more or less free-time to fluctuate based on the interests and needs of the group. We still have a lot of wonderful activities planned each day too, so you won’t need to worry about a lack of things to enjoy. If you ever want or need to opt out of any activity / meal, don’t worry, that will not be an issue at all in most cases. Just let us know the day of, and we will be happy to accommodate.
• Why deposit is non-refundable / transferable?
In order to plan these amazing trips so many months in advance and make the reservations and commitments necessary to enjoy everything our trips offer at the price they are offered at, your deposit is both a commitment to DeSerio Tours as well as the other travelers who have also signed-up for your specific tour, all of whom need to make non-refundable commitments, flights, and plans as well. The deposit secures your place on a tour, is used to make non-refundable commitments, and also guarantees the ability and success of the tour for all.
• What about Travel/Health/Cancelation Insurance?
There are many independent travel, health, and trip cancelation insurance providers that cover exactly what you’re looking for. Rather than DeSerio Tours requiring you to use a provider we’ve partnered with and collecting an up-charged premium, we instead recommend you work with insurance providers directly, thus paying the best rate and selecting the provider with the right coverage for you. Additional info and recommendations of independent insurance coverage and providers, view our Guide to Travel Insurance Info blog here.
• Will Adam take photos of us individually, and the group, and are those photos available for purchase?
Yes, and for free! Adam takes photos during the trip of the group and of you individually, as you’d like, and offers all those photos to you via dropbox for free at the end of the trip. Any landscape/architecture photos he captures during the trip will be posted to his portfolio website, and can be purchased after you return to the U.S.
• What if I have my own group / want a private tour?
Fantastic! If you have a group of between 5 – 12 people, Adam and DeSerio Tours team would be happy to work with you directly to create a customized tour around your schedule and in consideration of your travel interests and needs. Adam has local knowledge of over 75 cites in Italy, from North to South, as well as extensive expertise and local knowledge in Greece, Switzerland, Spain, Portugal, France, Germany, and many other parts of Europe and the UK. Just send us an email to start the conversation, and we will get back with you right away.
Click Here to Email DeSerio Tours
• What’s the fine print?
Normally; At Sign-Up, each traveler must make an initial non-refundable deposit to secure their spot on a Tour. Remaining “balance due” is due according to the specific tour payment schedule and Terms & Conditions. Generally, 50% of the Balance is due 150 days prior to tour start date, and remaining balance is due 90 days prior to start date. All payments are non-refundable as per due dates. Therefore, independent travel insurance is highly recommended. Tours are limited to a minimum of 5 people and a maximum of 10, unless otherwise noted.
Review Terms & Conditions of specific tour for more details.
• Any other questions…
If these FAQs have not answered your question(s), please feel free to ask us directly, and we will get back with you as soon as we can.
Click Here to Email DeSerio Tours